Mortgage Customer Service Representative ID- 11226
Responsibilities:
• Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call.
• This person will be responsible for handling inbound calls pertaining to insurance servicing questions.
• Will receive questions from borrowers, insurance agents and financial institutions.
• The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions.
• Majority of calls will be in regards to payment and/or coverage questions.
MUST HAVE:
• At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service)
• Efficient in using a windows PC computer and navigating their software system
• Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances)
• Internet connection
• Reliable transportation
***NO TIME OFF IN FIRST 4 WEEKS!***
NICE TO HAVE:
• 2+ years of call center experience
• Insurance or mortgage knowledge
Pay and Benefits
The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Moderator, $40/hr, Weekend, No Experience Required Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $40/hr, No Degree, Evening Job Remote Moderator, $40/hr, College Student Friendly, Part-Time Weekend Customer Support, $42/hr, Remote, College Student Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Live Chat, $50/hr, College Student, No Experience Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Live Chat Support, $40/hr, Weekend, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Data Entry, No Degree, $45/hr, Part-Time, Remote Job Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Phone Support, Remote, $50/hr, No Experience, Night Shift Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Customer Support, $50/hr, Night Shift, No Degree Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, $40/hr, Remote, No Degree, Night Job Phone Support, Remote, $42/hr, Evening/Night Shift Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, $40/hr, Part-Time, Remote, Weekend Job Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Data Entry, No Degree, $45/hr, Part-Time, Remote Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Phone Support, $45/hr, Night Job, College Student Live Chat Support, $42/hr, Weekend, Remote, No Degree Data Entry, $40/hr, Remote, Night Job, No Degree Remote Moderator, $42/hr, Weekend, No Experience Required Remote Data Entry, $45/hr, Weekend Job, College Student Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Virtual Assistant, $50/hr, Weekend, No Degree, Remote Virtual Assistant, $40/hr, Remote, No Experience, Evening Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Data Entry, No Experience, $40/hr, Part-Time Entry-Level Remote Data Entry, $50/hr, Evening Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Weekend Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $45/hr, Weekend, Remote, College Student Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Data Entry, No Experience, $40/hr, Part-Time Remote Customer Support, $42/hr, Weekend, No Experience Remote Phone Job, $35/hr, College Student, Night Shift Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Live Chat, $35/hr, College Student, No Experience Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $42/hr, Remote, Weekend, No Degree Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Data Entry, Remote, $42/hr, Evening Job, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Data Entry, $40/hr, Part-Time, No Degree Required Customer Support, $42/hr, Weekend Job, Remote, No Degree Part-Time Customer Support, $40/hr, Remote, College Student Data Entry, $40/hr, Remote, Night Shift, College Student Job Remote Data Entry, $42/hr, Evening/Night Job, No Experience Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, $42/hr, Evening/Night Job, No Experience Part-Time Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Live Chat, $45/hr, College Student, No Experience Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $35/hr, Weekend, No Degree, Remote Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Data Entry, $40/hr, Evening Job, No Experience, Remote Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Data Entry, $50/hr, Remote, Evening Job, College Student Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $40/hr, Remote, Weekend, No Degree Data Entry, Remote, $40/hr, Evening Job, No Degree Customer Support, $40/hr, Remote, Part-Time, No Degree Weekend Data Entry, $45/hr, Remote, No Experience Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Customer Support, $42/hr, Weekend Job, Remote, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $40/hr, Weekend, No Experience Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Customer Support, $50/hr, Night Shift, No Degree Data Entry, $45/hr, Remote, Evening, No Experience Required Live Chat Support, $35/hr, Remote, No Experience Required Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Data Entry, $40/hr, Part-Time, College Student Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Live Chat, $45/hr, College Student, No Experience Virtual Assistant, Remote, $45/hr, Evening, No Experience Live Chat Support, $50/hr, Remote, Night Shift, No DegreeThis is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on May 20, 2025.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
