LIBRARY ASSOCIATE I (CLASS CODE 6520) ID- 11086

Kind of Work

Para-professional library work of a varied nature, including reference work, computer work, and serving the public; and related work as required.

Minimum Qualifications

 

A Bachelor's Degree from an accredited college or university.*

Typing and computer skills are desired but not required.  
 
Note: Some positions may require an automobile.  Applicants should specify on their application if they have an automobile.

Note: A valid driver's license must be verified, if applicable.*  
 
Note: This position requires a one (1) year probationary period.

 *Prior to appointment, the hiring agency is required to verify education and driver's license (if applicable) claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

 

Kind of Examination

A written examination, weighted 100%.   
This is an original entrance examination.

General Information

 

THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY.  REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658-3516 OR TTY/VOICE AT (504) 586-4475 or (504) 658-4020.
 
  DOMICILE REQUIREMENTS FOR EMPLOYMENT: Domicile requirements are currently waived for the purpose of application. However, all new full time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.
 
  BACKGROUND CHECK: The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.
  
 
  APPLICATIONS: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement.  All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement.  PAPER APPLICATIONS must be submitted on the official application form AND MUST BE RECEIVED IN THE DEPARTMENT OF CITY CIVIL SERVICE, 1340 POYDRAS STREET, SUITE 900, NEW ORLEANS, LOUISIANA, BEFORE THE CLOSE OF BUSINESS ON THE FINAL FILING DATE.
 
  DELAY IN THE MAIL:  The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant.  Applicants should notify the Department of City Civil Service in writing of any address changes
 
  The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.
  
  WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.  
  
  SUBSTANCE ABUSE TESTING: The City of New Orleans has a comprehensive program of substance abuse testing.  Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period.  For further information, see Civil Service Rule V, Section 9.
 
  A MEDICAL EXAMINATION is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers.
 
  A MEDICAL SCREENING, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.
 
  GOOD MORAL CHARACTER

 

Phone Support, $40/hr, Remote, No Experience, Evening Job Entry-Level Remote Data Entry, $50/hr, Evening Job Phone Support, Remote, $35/hr, No Experience, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Live Chat Support, $45/hr, Weekend, Remote, College Student Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Moderator, $40/hr, College Student, Weekend Job Remote Phone Support, $40/hr, Night Job, College Student Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Moderator, $40/hr, Weekend, No Experience Required Live Chat Support, $40/hr, Weekend, Remote, No Degree Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Phone Job, $45/hr, No Degree, College Student Friendly Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $42/hr, Weekend, No Experience Required Remote Phone Job, $40/hr, Night Shift, College Student Friendly Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Data Entry, No Experience, $40/hr, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Weekend Customer Support, $42/hr, Remote, College Student Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Data Entry, Remote, $42/hr, Evening Job, No Degree Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Live Chat, $40/hr, Part-Time, No Degree Required Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Data Entry, $50/hr, No Experience, Evening/Night Job Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Phone Support, $40/hr, Evening, No Experience Required Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Live Chat, $35/hr, College Student, No Experience Customer Support, $50/hr, Night Job, Remote, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Data Entry, $50/hr, Night Job, No Degree, Remote Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Remote Phone Job, $35/hr, College Student, Night Shift Remote Data Entry, $42/hr, Evening/Night Job, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Customer Support, $40/hr, Remote, Part-Time, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Customer Support, $35/hr, Night Shift, No Degree Remote Phone Job, $40/hr, Part-Time, No Experience Required

 

 is required of all applicants.  Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service.  Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.
 
  IMPORTANT:  Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination.  In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.
 
  VETERANS PREFERENCE:  On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office.  To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.
 
  HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education.  Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education, and high school diplomas from foreign countries are not acceptable.
 
  ACCREDITED COLLEGES AND UNIVERSITIES: An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).
 
  EXPERIENCE: 
  Applicants will not receive credit for unpaid work unless specified on the job announcement.
  Partial credit only will be given for related part time employment.
  Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related.
  Experience credit will be granted for related provisional appointments (internal applicants).
 
 PROFESSIONAL ADMINISTRATIVE EXPERIENCE:  The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.  
 
  OFFERS OF EMPLOYMENT OR PROMOTION:
  Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
  Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process.

 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...