911 Operator / Police Department / Communications #8648 ID- 10969
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.
Perks and Benefits
- Free city-paid employee health coverage, additional for spouse or family
- City Employee Health & Wellness Center for healthcare services
- 5 weeks Paid Time Off (sick & vacation)
- 11 paid holidays
- Pension plan
- City-paid life and long-term disability insurance
- Optional Vision and Dental Plans
- Tuition reimbursement
- Gym membership reimbursement
- And much more!
Qualifications
-
Education and Experience
- High school diploma/GED.
- One (1) year of experience in computer use.
-
Licenses or Certifications
- Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
- Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
- FCIC/NCIC certificate within six (6) months of hire or promotion.
Key Responsibilities
- Monitors and responds in an appropriate manner to 9-1-1 emergency and non-emergency telephone lines and TDD devices for incoming requests for service of the City's law enforcement, fire/rescue and emergency medical agencies. Phone Job, $35/hr, Remote, Part-Time, College Student Entry Level Phone Job, $42/hr, Remote, No Degree Required Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Live Chat Support, $45/hr, Part-Time, Remote, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, $45/hr, Remote, No Experience, Evening Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Remote Phone Support, $45/hr, Night Job, College Student Remote Data Entry, $45/hr, Weekend Job, College Student Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Live Chat, $40/hr, Part-Time, No Degree Required Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Moderator, $42/hr, College Student, Weekend Job Remote Phone Job, $45/hr, Part-Time, No Degree Required Live Chat Support, $40/hr, Weekend, Remote, College Student Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Virtual Assistant, $40/hr, Remote, Weekend, No Degree Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $40/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $35/hr, Night Shift, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Customer Support, $42/hr, Weekend, No Experience Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $45/hr, Remote, Night Shift, College Student Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $40/hr, Weekend, No Experience Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Phone Support, $45/hr, Night Job, College Student Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Data Entry, $50/hr, Night Shift, No Degree, Remote Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Phone Support, $40/hr, Remote, No Experience, Evening Job Live Chat Support, Remote, $40/hr, Night Shift, College Student Data Entry, $40/hr, Part-Time, Remote, Weekend Job Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Data Entry, $35/hr, No Experience, Evening/Night Job Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Moderator, $40/hr, College Student Friendly, Part-Time Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Phone Support, $40/hr, Night Job, College Student Remote Customer Support, $42/hr, Night Job, No Experience Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $50/hr, Night Job, No Degree, Remote Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $50/hr, Evening, Remote, College Student Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Customer Support, $35/hr, Night Shift, No Degree Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Phone Job, $40/hr, No Degree, College Student Friendly Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Phone Job, $35/hr, College Student, Night Shift Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Data Entry, $45/hr, Remote, Night Job, No Degree Phone Job, $35/hr, Remote, Part-Time, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Customer Support, $40/hr, Night Job, No Experience Weekend Data Entry, $45/hr, Remote, No Experience Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, $42/hr, Evening, Remote, College Student Remote Phone Support, $40/hr, Evening, No Experience Required Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Phone Support, $45/hr, Evening, No Experience Required Phone Support, $35/hr, Weekend, Remote, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Remote Moderator, $40/hr, Weekend, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Live Chat Support, $35/hr, Remote, Night Shift, No Degree Customer Support, $42/hr, Remote, Evening, No Experience Weekend Data Entry, $45/hr, Remote, No Experience Customer Support, $50/hr, Night Job, Remote, No Experience Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Customer Support, $45/hr, Part-Time, College Student Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Customer Support, $45/hr, Part-Time, College Student Remote Moderator, $40/hr, Weekend, No Experience Required Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Moderator, $42/hr, Weekend, No Experience Required Virtual Assistant, $50/hr, Evening, Remote, College Student Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Customer Support, $42/hr, Weekend Job, Remote, No Degree
- Responds quickly and correctly to calls, assumes control of the conversation in order to obtain accurate information from callers and correctly transfers the information into a computer while talking and assessing the priority of the request for service.
- Answers all incoming calls to the City's 911 center; disseminates information and performs routine clerical tasks.
- Perform other related duties as required.
Please review the full job description by clicking on the link below. To apply for this position, click on the “Apply” button located in the top right corner of the job description window.