Work from Home: Customer Service Representative (Healthcare) - Spanish Bilingual ID- 10928

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare) - Spanish Bilingual

Job Description:

Join Sagility: Elevate Your Career in Healthcare Customer Service!

Sagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.

Join Us and S.O.A.R

  • S - Spark Curiosity
  • O - One Team, One Direction
  • A - Action for Results
  • R - Right by Right Purpose

We are committed to shaping careers and have immediate openings for Bilingual Remote Customer Service Representatives in our Call Center. As a crucial part of Sagility, you will provide the essential human touch that sets our service apart.

Benefits:

  • Competitive pay: $15.00/hr for bilingual
  • Performance incentives
  • Paid training in a state-of-the-art video training environment
  • Comprehensive health plan available after 90 days
  • Employee wellness and engagement programs
  • Significant career growth opportunities: 90% of our leaders began as Customer Service Representatives

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 5 Mbps upload and 10 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Customer Support, $35/hr, Night Job, Remote, No Experience Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Phone Support, $50/hr, Weekend, Remote, No Experience Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Phone Job, $35/hr, Remote, Part-Time, College Student Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Phone Support, $40/hr, Night Job, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $42/hr, Evening, Remote, College Student Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $40/hr, Part-Time, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Phone Support, $40/hr, Night Job, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Data Entry, $45/hr, Remote, Night Shift, College Student Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Remote Customer Support, $35/hr, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Job, No Degree Remote Customer Support, $42/hr, Night Job, No Experience Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Live Chat Support, Remote, $40/hr, Night Shift, College Student Virtual Assistant, Remote, $42/hr, Weekend, No Experience Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Data Entry, $45/hr, Weekend Job, College Student Remote Customer Support, $45/hr, No Degree, Evening Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Data Entry, $40/hr, No Experience, Remote, Weekend Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Data Entry, $50/hr, Night Job, No Degree, Remote Remote Data Entry, $50/hr, No Experience, Evening/Night Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $40/hr, Night Job, No Experience Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Phone Support, $40/hr, Night Job, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $40/hr, Weekend, College Student, Remote Data Entry, $40/hr, Remote, Evening, No Experience Required Phone Support, Remote, $35/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Customer Support, $40/hr, Night Job, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Customer Support, $50/hr, Night Shift, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Live Chat Support, $40/hr, Part-Time, Remote, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Customer Support, $40/hr, Night Job, No Experience Virtual Assistant, $40/hr, Evening, Remote, College Student
  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Take the first step toward a rewarding career.

Join Sagility today and make a difference!

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home Arizona (Mountain Day Light Time)United States of America

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