Description

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app, and streaming TV publishers of all sizes, including many of comScores global top 100, to help them monetize their content with demand from Amazon and other programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.

We are seeking a technology-savvy and customer obsessed Strategic Account Manager. In this role, you will have the opportunity to join Amazons rapidly growing Advertising organization and help build industry-leading solutions for publishers. You will own relationships with some of the largest publishers and maximize the value our publishers receive from APS suite of cloud services.

Your analytical acumen and customer-facing skills will enable you to effectively represent APS within a customers environment, and drive discussions with senior leadership regarding growth opportunities, incidents, and quarterly business reviews. You will provide advocacy and strategic direction to help plan and build solutions for internal and external customers. The close relationships developed with your customers will empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS.

Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the worlds leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, Austin, New York, Los Angeles, London, and Tokyo. Learn more at aps.amazon.com.

Key job responsibilities

* Manage all phases of relationships with our North America publishers

* Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities.

* Successfully launch new publisher products, share publisher and overall industry feedback and guide publisher program strategy.

* Analyze performance data and provide data-driven insights to improve our advertising programs.

* Define processes and workflows that help deliver amazing customer experiences.

* Develop solutions to address key operational challenges, customer pain points, and sources of friction.

* Employ consultative, long-term approach and build productive relationships with publishers.

* Translate publisher feedback into product requirements and collect market intelligence to help guide the overall direction of the program.

About the team

Amazon Advertising is a fast-growing multi-billion-dollar business that includes advertising on desktop, mobile, and connected devices. Ads appear on Amazon and thousands of third-party sites.

Basic Qualifications

Remote Phone Support, $45/hr, Night Job, College Student Phone Job, $50/hr, Remote, Part-Time, College Student Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Data Entry, $40/hr, Part-Time, No Degree Required Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Customer Support, $45/hr, No Degree, Evening Job Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Customer Support, $45/hr, Part-Time, College Student Customer Support, $35/hr, Night Job, Remote, No Experience Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Phone Job, $40/hr, Part-Time, College Student Friendly Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Data Entry, $40/hr, Weekend Job, College Student Customer Support, $50/hr, Night Job, Remote, No Experience Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, $45/hr, Remote, Night Job, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, Remote, $40/hr, Night Shift, College Student Part-Time Data Entry, $45/hr, Remote, College Student Friendly Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $40/hr, Remote, Weekend Data Entry, $45/hr, Remote, Night Shift, College Student Job Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Moderator, $42/hr, College Student, Weekend Job Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Data Entry, No Degree, $45/hr, Part-Time, Remote Job Live Chat Support, $50/hr, Remote, No Experience Required Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Moderator, $40/hr, Weekend, No Experience Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Customer Support, $45/hr, No Degree, Evening Job Remote Customer Support, $35/hr, Night Shift, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Live Chat Support, Remote, $40/hr, Night Shift, College Student Virtual Assistant, Remote, $42/hr, Weekend, No Experience Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Phone Job, $42/hr, Night Shift, College Student Friendly Virtual Assistant, $45/hr, Remote, No Experience, Night Job Phone Support, Remote, $40/hr, Evening/Night Shift Phone Support, Remote, $50/hr, No Experience, Night Shift Customer Support, No Degree, $40/hr, Remote, Weekend Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Part-Time Customer Support, $40/hr, Remote, College Student Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $40/hr, Remote, Night Job, No Degree Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $50/hr, Night Shift, No Degree Customer Support, $40/hr, Weekend Job, Remote, No Degree Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Phone Support, $40/hr, Night Job, College Student Remote Data Entry, $40/hr, Weekend Job, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Weekend Customer Support, $42/hr, Remote, College Student Remote Moderator, $42/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Remote, Weekend, No Degree Data Entry, No Experience, $50/hr, Remote, College Student Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, $45/hr, Remote, No Experience, Night Job Phone Support, Remote, $40/hr, Evening/Night Shift Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Data Entry, $35/hr, No Experience, Evening/Night Job Data Entry, No Experience, $50/hr, Remote, College Student Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Data Entry, $50/hr, Remote, Evening Job, College Student Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Phone Support, $45/hr, Night Job, College Student Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Job, $40/hr, Part-Time, College Student Friendly Weekend Customer Support, $40/hr, Remote, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Remote Phone Job, $45/hr, No Degree, College Student Friendly

- 3+ years of digital advertising and client facing roles experience

- Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

- Experience in e-commerce or online advertising

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation,

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,500/year in our lowest geographic market up to $131,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, /workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.