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Customer Service/Sales ID- 11047

Role Overview

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.

 

Weekend Customer Support, $40/hr, Remote, College Student Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Customer Support, $40/hr, Remote, Evening, No Experience Live Chat Support, $35/hr, Remote, No Experience Required Customer Support, $50/hr, Night Job, Remote, No Experience Remote Phone Job, $42/hr, Night Shift, College Student Friendly Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $50/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $35/hr, Weekend, No Degree, Remote Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Moderator, $42/hr, Weekend, No Experience Required Remote Data Entry, $40/hr, College Student Friendly, Part-Time Entry Level Phone Job, $42/hr, Remote, No Degree Required Live Chat Support, $50/hr, Remote, No Experience Required Remote Customer Support, $40/hr, Night Job, No Experience Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Job, $35/hr, College Student, Night Shift Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Phone Support, $45/hr, Evening, No Experience Required Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Phone Job, $45/hr, Remote, Night Shift, No Degree Customer Support, $35/hr, Night Job, Remote, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Phone Job, $40/hr, Night Shift, College Student Friendly Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Customer Support, $50/hr, Night Shift, No Degree Entry-Level Remote Data Entry, $35/hr, Evening Job Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Moderator, $42/hr, Weekend, No Experience Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Phone Support, $45/hr, Remote, No Experience, Evening Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Part-Time Customer Support, $40/hr, Remote, College Student Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Virtual Assistant, $40/hr, Remote, No Degree, Night Job Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience

 

 Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.

 

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

 

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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...