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NOC Analyst (Government) ID-11078

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at the customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

AT&T has an opening for a NOC Analyst to provide remote support to the Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO), in providing Network Operations in a 24x7x365 environment.

Job Duties/Responsibilities:

This role will include, but will not be limited to the following responsibilities:

  • Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process.
  • Troubleshoot network systems when necessary and make improvements to the network.
  • Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts
  • Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC.
  • Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance.
  • Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture.
  • Experience working with cloud-based networks.
  • Support all operational security requirements for network devices and network operations tools applications
  • Support of the following NOC functional areas that include, but are not limited to:
  • Wireless LAN
  • Firewall management
  • Internet Protocol (IP) address management
  • Domain Name Server (DNS) administration Understand dynamic multipoint VPNs
  • Strong written and verbal communication skills
  • Establish plans and goals for self that meet the customer current or future project’s needs
  • Prepare or participate in preparing NOC performance reports as required
  • Monitor, create, edit, and enforce all standard operating procedures, processes and timelines

Required Clearance

Public Trust (#publictrust) (#clearable)

Required Qualifications:

  • Bachelor’s degree in related field or equivalent experience
  • 5 years of experience in IT support or related field, preferability in network engineering or operations
  • 2 years of experience providing network support in one or more of the following areas:
  • Juniper SRX Firewalls configuration, troubleshooting, Policy configuration
  • Wireless Access Point (enterprise level) Management and Administration
  • Cisco ISE 3.0 (or later) configuration of access/authorization policies
  • Cisco CCNA or Cisco CCNP certification, required within 60 days of start – non-waivable
  • At least one of the following networking certifications by day one of hire:
  • Implementing Cisco SD-WAN Solutions v2.0 (300-415)
  • AWS Certified Solutions Architect – Associate
  • Microsoft Azure Networking Solutions (AZ-700)
  • CompTIA Cloud+
  • Experience troubleshooting and fixing LAN/WAN network incidents
  • Availability to work night shift hours (generally 9PM to 7AM) and weekends to support mission requirements
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process

Desired Qualifications

Phone Support, $40/hr, Remote, No Experience, Evening Job Entry-Level Remote Data Entry, $50/hr, Evening Job Phone Support, Remote, $35/hr, No Experience, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Live Chat Support, $45/hr, Weekend, Remote, College Student Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Moderator, $40/hr, College Student, Weekend Job Remote Phone Support, $40/hr, Night Job, College Student Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Moderator, $40/hr, Weekend, No Experience Required Live Chat Support, $40/hr, Weekend, Remote, No Degree Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Phone Job, $45/hr, No Degree, College Student Friendly Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $42/hr, Weekend, No Experience Required Remote Phone Job, $40/hr, Night Shift, College Student Friendly Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Data Entry, No Experience, $40/hr, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Weekend Customer Support, $42/hr, Remote, College Student Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Data Entry, Remote, $42/hr, Evening Job, No Degree Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Live Chat, $40/hr, Part-Time, No Degree Required Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Data Entry, $50/hr, No Experience, Evening/Night Job Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Phone Support, $40/hr, Evening, No Experience Required Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Live Chat, $35/hr, College Student, No Experience Customer Support, $50/hr, Night Job, Remote, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Data Entry, $50/hr, Night Job, No Degree, Remote Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Remote Phone Job, $35/hr, College Student, Night Shift Remote Data Entry, $42/hr, Evening/Night Job, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Customer Support, $40/hr, Remote, Part-Time, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Customer Support, $35/hr, Night Shift, No Degree Remote Phone Job, $40/hr, Part-Time, No Experience Required
  • Experience using and managing SPLUNK search heads
  • Experience in Windows 2012 or higher and/or Linux server administration
  • Cisco CCNP certification
  • Juniper JNCIA-SEC certification
  • Extreme certifications covering switching or network access control
  • Ability to obtain Top Secret/SCI security clearance if required.

Our NOC Analyst's earn between $72,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Mesa, Arizona

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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