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Operations Associate, Jackpocket ID- 11084

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

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Remote, No Degree Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Phone Job, $45/hr, No Degree, College Student Friendly Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $42/hr, Weekend, No Experience Required Remote Phone Job, $40/hr, Night Shift, College Student Friendly Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Data Entry, No Experience, $40/hr, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Weekend Customer Support, $42/hr, Remote, College Student Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Data Entry, Remote, $42/hr, Evening Job, No Degree Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Live Chat, $40/hr, Part-Time, No Degree Required Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, No 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Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Data Entry, $50/hr, Night Job, No Degree, Remote Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Remote Phone Job, $35/hr, College Student, Night Shift Remote Data Entry, $42/hr, Evening/Night Job, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Customer Support, $40/hr, Remote, Part-Time, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Customer Support, $35/hr, Night Shift, No Degree Remote Phone Job, $40/hr, Part-Time, No Experience Required

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $15.00 - $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-SA1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

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